Privacy Policy of Hôtel Résidence A Torra
Protection of your personal data in accordance with the GDPR
Information about this Privacy Policy
This Privacy Policy explains how Hôtel Résidence A Torra collects, uses, protects and stores personal data provided when using our website. It also informs you about your rights and the measures taken to ensure the protection of your personal data, in accordance with the General Data Protection Regulation (GDPR) and applicable legislation.
What is personal data?
Personal data is any information relating to an identified or identifiable natural person, such as first name, last name, email address, telephone number or any other information that allows you to be identified directly or indirectly.
We only collect the data strictly necessary to manage your requests, reservations and improve our services.
Why do we collect your personal data?
Your personal data is collected to:
- respond to your contact requests;
- manage your reservations and your stay;
- manage communications with customers;
- comply with legal and regulatory obligations;
- improve the quality of our services.
Processing of personal data
Collected data
Depending on your use of our website, we may collect personal data such as your first name, last name, email address, telephone number and information necessary to process a reservation or contact request.
Purpose of processing
Your personal data is used exclusively to respond to your requests, manage reservations, communicate with customers, improve the quality of our services and comply with legal obligations.
Legal basis for processing
The processing of personal data is based, depending on the situation, on your consent, the performance of a contract, compliance with a legal obligation or our legitimate interest in ensuring the proper functioning of our services.
Data storage
Your personal data is stored only for the time necessary to achieve the purposes for which it was collected or in accordance with applicable legal obligations.
Personal data retention period
Personal data is stored only for the time necessary to achieve the purposes for which it was collected or according to current regulations.
Categories of personal data processed
| Category | Purpose | Retention period |
|---|---|---|
| Identification data | Respond to contact requests and manage reservations | Time required for processing or according to legal obligations |
| Contact details | Communication with customers and management of requests | Time required for processing or according to legal obligations |
| Stay-related data | Management of reservations and hotel services | According to applicable legal obligations |
Exercising your rights
In accordance with the General Data Protection Regulation (GDPR), you may exercise your rights at any time, including the right of access, rectification, erasure, restriction of processing, objection and data portability.
To exercise your rights or obtain further information about the processing of your personal data, you can contact us by email or post using the contact details provided below.
Protection of your personal data
Hôtel Résidence A Torra implements appropriate technical and organisational measures to ensure the security, confidentiality and integrity of your personal data against unauthorised access, loss, disclosure or alteration.
For more information about the use of cookies on our website, please consult our Cookie Policy .
Frequently asked questions
What personal data do you collect?
We may collect your first name, last name, email address, telephone number and information necessary to process a reservation or contact request.
Why do you use my personal data?
Your personal data is used to respond to your requests, manage reservations, communicate with customers, improve our services and comply with legal obligations.
How long do you keep my personal data?
Your personal data is kept only for the time necessary to process your request or in accordance with applicable legal obligations.
Is my personal data shared with third parties?
No. Your personal data is never sold. It may only be shared with technical service providers when necessary for the operation of the website or the provision of requested services.
What are my rights regarding my personal data?
In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, object, restrict processing, transfer your data and withdraw your consent when consent is the legal basis for processing.
How can I exercise my rights?
To exercise your rights or ask any questions regarding the processing of your personal data, you can contact us using the email address provided in the contact section. contact@hotelatorra.fr .
Contact us
For any questions regarding this privacy policy or the processing of your personal data, you can contact us:
Hôtel Résidence A Torra
Lieu-dit Suertolu
20215 Vescovato | Haute-Corse
Tel.:
+33 4 95 34 20 39
Email:
contact@hotelatorra.fr